Question about an order? Contact us direct at +1 860 691-0013. We stand behind out products! If you have any concerns about our products, or would like to return an item, please e-mail customer service at firstname.lastname@example.org.
If you do not wish to use Pay Pal to pay for your order, please e-mail customer service and we will work with you to handle payments by check, money order, or direct credit card. Please note that you can use your credit or debit card to pay via Pay Pay without opening a Pay Pal account. Unfortunately, hosting company limitations require this approach.
Please note that there has been a sharp increase in delivery problems for both USA and international shipments. We strongly recommend purchasing postal insurance for your order when you checkout by including a note with your order. We will contact you with the actual cost of the insurance prior to shipping your order. This includes those USA orders where MSD Games is paying for the shipping cost as an incentive. We cannot replace or refund orders that were lost in shipping by the USPS or other shipping firm, though we will assist you in filing a claim. This unfortunate situation is beyond our control.